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Leasing Consultant - The Crossing at Grove City

Department: Site Staff Managers
Location: Grove City, OH

Kittle Property Group, Inc. — Leasing Consultant
Location: The Crossing at Grove City in Grove City, OH

Pay: $18.00 per hour, plus commissions and quarterly bonus opportunities

*Weekly payroll - Pay date every Friday!

We offer great benefits, generous PTO and opportunities for growth!

POSITION SUMMARY:

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

RESPONSIBILITIES:

  • Lease apartments through telephone sales and apartment tours with prospective residents.

  • Follow up and establish rapport with prospective residents and current residents.

  • Provide excellent customer service at all times.

  • Present apartment community in a professional manner at all times.

  • Coordinate move ins and move outs to provide for an enjoyable experience for all residents.

  • Manage lease negotiations, assist with resident retention and manage the renewal process.

  • Assist in providing and maintaining excellent curb appeal.

  • Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.

  • Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.

  • Assist manager with rent and delinquency collection.

  • Assist manager in providing account information to the property supervisor and credit agencies.

  • Assist manager with resident relations and enforce all community rules and regulations.

  • Supervise all neighborhood committee activities.

  • Provide outside marketing and establish rapport with local businesses and community agencies.

  • Assist with office organization by filing and maintaining organized resident files.

  • Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

  • High school diploma or general education degree (GED)

  • Prior leasing experience strongly preferred.

  • Must have strong communication and people management skills.
  • Must understand customers’ needs and respond to them, connecting them with the right solution; must be able to market and sell.
  • Must be very organized, with a strong attention to detail; must stay on top of paperwork.
  • Must be flexible and able to shift priorities if needed.
  • Computer Skills – Beginner experience with MS Office.

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